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Drivers FAQ

Which driver should I install?

To select the correct driver the following information is required:

  1. Fuji Xerox Machine Model

    The machine model can be found by looking at the following locations:

    • On the top of the machine, on or near the front panel.
    • On the front of the machine near the top.
    • On the front of the machine in the middle.
  2. Computer Operating System and bit size

    There are many different drivers available for the operating systems which are currently being used by Fuji Xerox customers. If using a Windows Operating System, it is important to determine the correct operating system bit size (32bit or 64bit), as it will dictate what driver that should be installed.

    • Note that the Fuji Xerox support site will normally auto-detect your computer Operating System. Please see below if this is not the case.
    • Click Here for help on identifying your Microsoft Operating System
    • Click Here for help on identifying your Apple Operating System
  3. Mobile Devices

    Mobile devices are different to traditional computers, and so do not use traditional drivers.

    • Apple mobile devices can use AirPrint and/or the Fuji Xerox Print Utility if they are supported by the Fuji Xerox printer. The Print Utility is a free app that can be downloaded from the Apple App Store.
    • Android mobile devices can use Mopria and/or the Print Utility if they are supported by the Fuji Xerox printer. The Print Utility is a free app that can be downloaded from the Google Play Store.
    • Microsoft mobile devices can use the Fuji Xerox class driver (Colour or Black&White) available via Microsoft Update.
    • Chrome OS devices can use Google Cloud Print if it is supported by the Fuji Xerox printer. Or documents may be sent directly submitted to the printer via the printer web page if this feature and document type is supported by the Fuji Xerox printer.
  4. Driver Type

    There are two main types of drivers available to be configured with Fuji Xerox machines:

    • PCL or Printer Control Language, which is a widely used printing language, supported by many different operating systems and considered the industry standard. A PCL driver is generally best for, text-based office documents.
    • PS or PostScript is primarily suited to large PDF or other image-heavy documents. A PS driver generally produces more detailed graphic objects. A PostScript chip must be installed in the Fuji Xerox machine for the Postscript driver to function.

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How do I install a driver?

Machine specific instructions and screenshots are available on the Fuji Xerox Self Help. Click on the [Self Help] tab that is displayed on the product support page for a specific product.

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Where can I find the latest driver downloads?

The printer's software CD-ROM contains all the driver software needed to run the printer. Periodically, Fuji Xerox offers driver updates to fix problems or enhance features. The newest drivers will always be found on the Fuji Xerox website.

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What is a driver?

A printer driver allows computer applications to print without carrying the technical details of each printer model within the application. Driver software generates the correct printing instruction from the computer to the printer.

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How do drivers work?

The driver software performs three basic functions:

  • It translates the computer language of a document into a language the printer can use.
  • It acts as a link between the computer and printer. The driver directs the computer where to send the print job.
  • It provides access to printer specific features such as trays, duplexing options and print quality controls.

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